Lesson 4: Navigating the Healthcare System

Understanding the Healthcare Team

Your loved one's healthcare involves multiple professionals. Knowing who does what helps you coordinate care effectively.

Primary Care Physician (PCP)

Role:

• Main point of contact for overall health

• Manages chronic conditions

• Orders tests and referrals to specialists

• Coordinates care between providers

When to involve them:

• Annual wellness visits and preventive care

• New symptoms or health concerns

• Medication management and refills

• Referrals to specialists

Tips:

• Schedule longer appointments for complex issues

• Bring a written list of questions and concerns

• Request copies of all test results and visit summaries

• Ask for care coordination help if seeing multiple specialists